The certificate registry is the list of every certificate your organization has issued. This is where you check who has a valid certificate, download PDFs for an audit, and fix mistakes by voiding a certificate.
Available to organization Admins.
Open the registry
- 1In the sidebar, open Certificates → Certificate registry.
- 2Use the search box to find a trainee or a certificate number.
- 3Narrow the list with Registry type and Status (Active or Voided).
Each row shows:
- the certificate number and title,
- the recipient, the instructor and whether the trainee has signed (Signed by recipient or Not signed by recipient),
- the template,
- the dates: training, Issued and Expires (or No expiration),
- the status (Active or Voided) and the digital signature: Signed (platform), Signed (organization) or Not signed.
Who needs a refresher soon
Look at the Expires date to see which certificates run out in the coming weeks, and plan the next training for those people.
Actions for one certificate
Open the Actions menu at the end of a row. Depending on the certificate, you see:
- Open verification page — the public page that the QR code on the certificate leads to,
- Download — the certificate PDF,
- Add trainee signature — when the template requires the trainee's signature and it is still missing,
- Finalize — add digital signature — when a certificate has not been digitally signed yet,
- Void — when the certificate should no longer be used,
- Delete — only for voided certificates that were never finalized. A finalized certificate is proof of training: it can be voided but not deleted.
Verification page
The QR code on each certificate opens a public verification page. Anyone can open it without logging in — an employer, an auditor or an inspector. It shows who issued the certificate, the training, the number, the recipient, the dates, the digital signature and the status: Valid, Revoked, Expired or Not finalized.
Below it, anyone can upload the PDF to check that the file itself was not changed. See Digitally signed certificates and your own key.
Void a certificate
Void a certificate when it should no longer be used, for example because it was issued with wrong data.
- 1Open the Actions menu of the certificate and click Void.
- 2Enter the Void reason and confirm.
The certificate stays in the registry with the Voided status and its reason, and the verification page shows it as Revoked. A voided certificate can be deleted afterwards only if it was never finalized.
Deleting cannot be undone
A deleted certificate disappears from the registry for good, and its verification page then says the certificate was not found. If it had the latest number in its registry, that number can be given to the next certificate. If you only want to stop it from being used, voiding is enough.
Bulk actions
- 1Tick the certificates you need.
- 2Use the bar that appears above the list. It shows only the actions that fit your selection: Download PDFs (a ZIP file) for certificates that have a PDF, Void (one reason for all) for active ones and Delete for voided ones that were never finalized.
FAQ
What does "Not signed" mean?
The certificate has no digital signature yet. Usually it is waiting for the trainee's signature. After bulk issuing it can also mean that Download PDF pack was not clicked, so no PDF was created. If the certificate has a PDF and needs no trainee signature, use Finalize — add digital signature.
Can I undo voiding?
No. Issue a new certificate for the person instead. The voided one stays in the history.
Does the person checking a certificate need a Skillsive account?
No. The verification page from the QR code is public. It shows only the certificate record, not other data about the trainee.