Before a headset can download courses, the EHS Academy app on it must be signed in to your Skillsive organization. You do it once per headset: the headset shows a code, you type it in the panel and confirm.
Who can do it
You need two things: the Admin role, to open the Devices page, and the Device Admin permission, to pair headsets. You also need an active subscription with a free seat.
Step 1 — open EHS Academy in the headset
- 1Put on the headset and connect it to Wi-Fi.
- 2Open EHS Academy. If it is not installed yet, get it from the Meta Store: EHS Academy on Meta Store.
- 3Note the code shown on the sign-in screen.
Keep the app open
The code expires. Do not close EHS Academy and do not let the headset sleep until you confirm the pairing in the panel.
Step 2 — type the code in the panel
- 1On a computer, open Devices → Device list.
- 2In the Sign in by code panel, type the code from the headset.
- 3Click Continue.
If the headset shows a link to the panel instead, open it on your computer or phone — the panel opens at this step with the code already filled in.
You see "Pairing requires the Device Admin permission"?
Your account does not have the Device Admin permission yet. As an Admin, click Go to organization members, open your account, edit its roles and tick Device Admin. Then come back and type the code again. Without the Admin role, ask an Admin of your organization to grant it to you. More in Roles and members.
Step 3 — choose the device or create a new one
After Continue the panel shows Select or create device. The list contains only devices of the same model as this headset. Above it a timer shows how much time is left.
- The headset was already added before — select it in the list and click Use selected device.
- A new headset — click Create new device.
When Skillsive recognizes the headset (it was already paired in your organization), it skips the list and selects the right device for you. If it picked the wrong one, click Not the right headset? Choose another device.
Create a new device
- 1In the window, select the Country where the headset will be used. The Device model is already filled in from the headset.
- 2Enter a Name and a Number, and pick a Color. Use the same name, colour and number as on the sticker on the headset.
- 3Click Create device.
What each field means: What the device fields mean.
Step 4 — confirm the pairing
- 1Check the summary: the organization, the device model, the serial number and the application.
- 2Click Authorize. If something does not match, click Reject and start again with a new code.
After you authorize, the headset takes a seat in your subscription. If all seats are taken, pairing stops with "The subscription device limit has been reached." — free a seat in the device list first.
Step 5 — go back to the headset
Put the headset on again and click the button under the code. The app moves on to the course list, where you download the courses.
Done
The headset is paired with your organization and appears in the device list. While courses download, do not turn the headset off and do not let it sleep.
FAQ
How long is the code valid?
For a limited time — the timer in the panel shows how much is left. When it runs out, the panel goes back to the first step. Get a new code in the headset and start again.
I am an Admin, but I cannot pair. Why?
Pairing needs the separate Device Admin permission. Grant it to yourself in Members — see the notice in step 2.
Should I create a new device or use an existing one?
Create a new one for a headset you set up for the first time. Use an existing one only when you reconnect the same headset — otherwise two headsets end up sharing one record.
What if my subscription has expired?
The panel shows "Your subscription has expired" instead of the code field. New headsets cannot be paired until the subscription is renewed — click Contact us.