There are two ways to bring a colleague into your organization: send them an email invitation, or approve a request from someone who asked to join. In both cases you choose the roles the new member gets.
Who can do this
Available to organization Admins. Everything happens on Organization settings → Members.
Option 1 — Send an email invitation
Use it when you know the person's email address and want to add them yourself.
- 1Open Organization settings → Members and expand Send organization invitation.
- 2Enter the person's Email address.
- 3Under Assign roles (optional), tick the roles they should get right away. You can change them later.
- 4Click Send invitation. The person receives an email with a link — their address is tied to the invitation, so they join exactly your organization.
The person does not need an account yet
You can invite any email address. If the person has no Skillsive account, they open the link, create an account and are a member of your organization right after registering, with the roles you picked. They only confirm their email address so they can log in. If they already have an account, they accept the invitation after logging in.
Track sent invitations
Invitations that have not been accepted yet appear under Pending invitations. Each one shows when it was last sent, when it expires and which roles it carries.
- Resend sends the same invitation again — useful when the email got lost.
- Revoke cancels it; the link stops working.
Option 2 — Approve a join request
Use it when someone has already asked to join by entering an administrator's email address (see Join an existing organization). You also get a New join request notification in the bell.
- 1Open Organization settings → Members. Requests wait under Requests to join this organization.
- 2Under Select roles for the new member, tick at least one role.
- 3Click Approve to add the person, or Decline to reject the request.
If you administer more than one organization
When you are an Admin of several organizations, the join form cannot tell from your email address which one the person means, so they are asked to get an invitation from you instead. Use Option 1 in that case.
Which roles to choose
In short: Admin manages the whole organization, Analyst sees the dashboard with statistics, Device Admin can pair VR headsets. Finance and User have no separate screens in the panel yet. Details and examples: Roles and members of your organization.
Members vs. trainees
A member is a person with a panel account and roles. A trainee only takes VR trainings and does not need an invitation or roles — you add trainees under Trainees, one by one or from a CSV file.
FAQ
The invitation expired. What now?
Click Resend under Pending invitations. If the invitation is no longer listed, send a new one.
Can I invite someone who is suspended in my organization?
No — they are still a member. Open their row in the members list and click Restore access instead.
How do I change a new member's roles later?
In the members list, open the menu at the end of their row and click Manage roles.