If your company already uses Skillsive, you do not create a new organization — you join the existing one. There are two ways in: accept an invitation an administrator sent you, or send a join request yourself.
Before you start
You need a Skillsive account. If you do not have one yet, start with Create a Skillsive account — or simply open the invitation link, which lets you create the account on the way.
Option 1 — Accept an invitation
If an administrator invited you, you get an email with a link.
- 1Open the link from the email.
- 2No account yet? Click Create account. Your email address is tied to the invitation, so right after registering you are a member of the organization — nothing else to do.
- 3Already have an account? Click Sign in, log in, check the organization name and click Join organization.
Already logged in? The invitation also waits for you in the bell (Accept / Decline) and on the Let's get started screen that appears when you have no organization yet.
The administrator chose your roles when inviting you, so once you accept, you can work in the organization straight away.
Option 2 — Send a join request
If nobody invited you, ask an administrator to add you.
- 1Open Join an existing organization — or choose Join existing organization on the Let's get started screen.
- 2Enter the Organization administrator email — the address of an Admin of the organization you want to join.
- 3Click Send request. Every Admin of that organization receives it and can approve it, choosing your roles.
- 4Follow the status under Your requests: Pending, then Approved or Declined. You can Withdraw a pending request at any time.
When the request is approved, you get a Request approved notification and the organization appears in your account.
"You can't join this way"
This message means the administrator you entered runs more than one organization, so we cannot tell which one you mean — and they cannot add you through a request either. Ask them to invite you directly; see Invite people to your organization.
FAQ
I don't know who the administrator is.
Ask your manager, the OSH or HR department, or whoever organizes the VR trainings — they usually run the organization in Skillsive.
The invitation link says it is invalid or has expired.
Ask the administrator to click Resend next to your invitation. The new email contains a fresh link.
I'm a trainee. Do I need to join?
No. Trainees who only take VR trainings do not need a panel account — the administrator adds them to the organization and they sign in on the headset with a code.